ETL9.2 Worklist Entries Are Not Deleted When Timesheet Is Deleted (Doc ID 2075965.1)

Last updated on NOVEMBER 09, 2015

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
===========
Worklist entry does not get deleted, when time is deleted.

REPLICATION STEPS
=================
1) Make sure email id & worklist is enabled.
2) Enter timesheet
3) Login as approver, review worklist entry
4) Worklist entry exists
5) Now delete the timesheet
6) Review worklist
7) Worklist does not get deleted.

ENVIRONMENT INFORMATION
=======================
PeopleSoft HCM 9.2
PeopleTools 8.54
Test Environment

BUSINESS IMPACT
-----------------
Due to this issue worklist mislead manager that there is a pending approval.

WHAT IS WORKING
--------------------
Only pending worklist exists, all approval tables are clear, no residual data remains, It does not impact any core functionality.

Cause

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