EGL: Approval Map Vanishes When The User Clicks The Save Button After Journal Submission On Approval Tab. (Doc ID 2076042.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Journal / Ledger Inquiry

ACTUAL BEHAVIOR
---------------
Have implemented GL Journal Approval AWE in FSCM 9.1/PT 8.53 version.

Once the user edits & Submits the journal in the workflow and navigates to the Approval tab and click
on the save button on the bottom of the page, the approval Map displaying the graphical representation
of the Workflow process disappears. If the user navigates out of the Approval tab and returns to Approval tab, the Approval Map reappears.

EXPECTED BEHAVIOR
-----------------------
Expect the graphical representation of the workflow process not to disappear.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Inputter logs in to the application and navigates to Journal entry page
2. Edits the journal
3. Submits the journal
4.Navigates tot he Approval Tab
5.Observes the Approval Map
6.Clicks of the save button
7.The Approval Map disappears.
8.Navigates to the Lines tab
9.Navigates back to the Approval tab
10.Approval Map reappears on the screen.
11.Clicks on the save button number of times, the Approval map stays as displayed always.


Cause

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