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How to Ship Demand Lines Stuck in 'Confirmed' State and Fulfillment Process Message Log Shows Error "Invalid address. Keys xxx OM xxx" (Doc ID 2076132.1)

Last updated on MARCH 04, 2018

Applies to:

PeopleSoft Enterprise SCM Inventory - Version 8.9 and later
PeopleSoft Enterprise SCM Order Management - Version 8.9 and later
Information in this document applies to any platform.


Demand lines are stuck in the 'Confirmed' State (IN_FULFILL_STATE = 50). The following error can be seen in the Message Log of the Fulfillment process which is being run:

Invalid address. Keys 69000 OM 69001 0001167373 1 1 153377 1

How to resolve it and ship the demand lines?


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