EeS: Process Notifications, EM_WF_NOTIFY, Fails With The Error "ORA-00001: unique constraint (PS_EM_INV_VERIFY) violated" At EM_NOTIFY_WF.EM010.Step02 (Action PeopleCode) (Doc ID 2076379.1)

Last updated on MARCH 29, 2016

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

EM_NOTIFY_WF fails when a Invoice remains in 'To be Verified' (Ready to Review) status after the process was run successfully once

ERROR:
ORA-00001: unique constraint (PS_EM_INV_VERIFY) violated
Process ABENDED at Step EM_NOTIFY_WF.EM010.Step02 (Action PeopleCode) -- RC = 24

STEPS:
1) All the Self Service invoices should be set to 'To be Verified' status
2) Run Process Notifications (EM_NOTIFY_WF) and it completes successfully
3) Run EM_NOTIFY_WF again without making any changes to the Invoices and it fails

Cause

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