EMM: Maintenance Management Email Notification For Resource Assignment Is Missing Data (Doc ID 2076589.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When a Resource is scheduled from one Shop to a Work Order created for a different shop, the Resource Assignment email is not fully populated because the Resource in Resource Management and the Resource in Maintenance Management have different Business Units. The contents of the notice are missing specific assignment details. An email should be sent when scheduling a Resource from one Shop to a Work Order in another Shop. No email is generated. Also, the text of the email should be fully populated and it is not. It is not populated because the Resource Management and Maintenance Management BUs are different.

Cause

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