Several Issues in Requisition and Purchase Order Status When Turn On/Off Workflow (Doc ID 2076770.1)

Last updated on MAY 23, 2016

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Several Issues in Requisition and PO status when turn on/off workflow:
Scenario 1: Requisition Line blanks out.
Scenario 2: Canceled requisition lines turn to approved when turn off workflow.
Scenario 3: PO Showing unsync status between lines and header when turn on/off workflow


STEPS
The issue can be reproduced at will with the following steps:
Scenario 1: Requisition Line blanks out.
1 - Requisition Workflow turned ON.
2 - Create a Requisition with 2 lines. Both lines status is ‘pending’ and header also ‘pending’
3 - Login to Approver and approve requisition
4 - Login to requester and cancel line 2
5 - Put Requisition ON Hold and SAVE
6 - Uncheck Hold and save. Approved line status blanks out. Replicated issue.

Scenario 2: Canceled requisition lines turn to approved when turn off workflow.
1 - Turning Requisition workflow turned OFF
1 - Create a requisition
2 - Cancel line 2
3 - Turn OFF workflow
4 - Back to Requisition. Canceled line changed to ‘ Approved’
5 - Save and get the message “Sum of scheduled quantities (0) on line 2 cannot be zero. (10150,230)”
  Schedule line showing status = ‘ Canceled’.
6 - Turn Workflow Requisition ON
7 - Showing line 2 as ‘canceled’(correct status). Replicated issue.

Scenario 3: PO Showing unsync status when turn on/off workflow
1 - PO workflow turned ON
2 - Create PO and save. Header and lines status are 'Pending'
3 - Turn OFF PO Workflow
4 - Open up PO created. Header showing status = Approved and lines ‘ Pending’.
  Lines should show status ‘ Approved’



Cause

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