EAP Brazilian Localization: Credit Refund From AR Is Created As Recycled Voucher with Error Message "Vendor not approved"

(Doc ID 2077091.1)

Last updated on NOVEMBER 17, 2015

Applies to:

PeopleSoft Enterprise FIN Payables Brazil - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Voucher Build process populates blank EF location and Remit to Locations for Credit Refund from AR resulting voucher into recycled status.There is no option to correct these fields online as fields are GRAY. 

Error message is "Vendor not approved" even when the Vendor is in Approved status.


Steps:
  1: Create a Credit Pending Item
  2: Run ARUPDATE and post it
  3: Create a refund using Maintenance Object and post it
  4: Run Refund Process
  5: Run Voucher Build for AR

Error:

"Vendor not approved"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms