DES fails to Start in CRM 9.2 PeopleTools 8.54.10 or 8.54.11, Weblogic 12.1.3.0 and JDK 1.7.0_71 (Doc ID 2077285.1)

Last updated on APRIL 14, 2017

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

DES does not start on CRM 9.2 DEMO database with Online Marketing.


ERROR MESSAGE:
<Critical> <WebLogicServer> <PSCRDMOAPL01> <crm> <main> <<WLS Kernel>> <> <> <1447241265150> <BEA-000386> <Server subsystem failed. Reason: A MultiException has 2 exceptions. They are:
1. java.lang.AbstractMethodError: javax.xml.transform.TransformerFactory.setFeature(Ljava/lang/String;Z)V
2. java.lang.IllegalStateException: Unable to perform operation: post construct on weblogic.t3.srvr.servicewrappers.WSATTransactionService

A MultiException has 2 exceptions. They are:
1. java.lang.AbstractMethodError: javax.xml.transform.TransformerFactory.setFeature(Ljava/lang/String;Z)V
2. java.lang.IllegalStateException: Unable to perform operation: post construct on weblogic.t3.srvr.servicewrappers.WSATTransactionService

at org.jvnet.hk2.internal.Utilities.justPostConstruct(Utilities.java:841)
at org.jvnet.hk2.internal.ServiceLocatorImpl.postConstruct(ServiceLocatorImpl.java:887)
at org.jvnet.hk2.internal.ServiceLocatorImpl.createAndInitialize(ServiceLocatorImpl.java:935)
at org.jvnet.hk2.internal.ServiceLocatorImpl.createAndInitialize(ServiceLocatorImpl.java:925)
at weblogic.t3.srvr.servicewrappers.ServerServiceWrapper.createServerService(ServerServiceWrapper.java:24)
at weblogic.t3.srvr.servicewrappers.ServerServiceWrapper.start(ServerServiceWrapper.java:30)
at weblogic.server.AbstractServerService.postConstruct(AbstractServerService.java:78)
at sun.reflect.GeneratedMethodAccessor6.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.glassfish.hk2.utilities.reflection.ReflectionHelper.invoke(ReflectionHelper.java:1017)
at org.jvnet.hk2.internal.ClazzCreator.postConstructMe(ClazzCreator.java:388)
at org.jvnet.hk2.internal.ClazzCreator.create(ClazzCreator.java:430)
at org.jvnet.hk2.internal.SystemDescriptor.create(System

NOTE: Delivered OVM Template for Exalogic/Exadata is also affected.

Cause

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