eBenefits Excess Credit Rollover Option Is Displayed For Employees With No Excess Credits (Doc ID 2077419.1)

Last updated on NOVEMBER 12, 2015

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 8.8 SP1 to 9.2 [Release 8.8 to 9]
Information in this document applies to any platform.

Symptoms

If the Benefit Program associated to the employee offers flexible credits and the resulting elections the employee selects costs less than the credits offered by the Benefit Program, the employee will be able to select how they receive this excess credit amount. However, employees without excess credits are also being asked to select excess credit rollover options.  This is confusing to employees.

Cause

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