Error When Searching For Some People In CRM - Address Book Entry 12 contains more than two E-mails. (18076, 8004) BO_ABE.ABEHandler.OnExecute
(Doc ID 2078608.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise CRM HelpDesk - Version 9.2 and laterPeopleSoft Enterprise CRM Marketing - Version 9.2 and later
PeopleSoft Enterprise CRM Support - Version 9.2 and later
Information in this document applies to any platform.
Symptoms
ISSUE:
When searching for certain people in CRM under Main Menu -> Customers CRM -> Search Person a user may receive the following error.
Address Book Entry 12 contains more than two E-mails. (18076, 8004) BO_ABE.ABEHandler.OnExecute
Name:CacheABE PCPC: 22520 Statement:390
Called from:BO_ABE.ABEHandler.OnExecute Name:GetABECount Statement:32
REPRO STEPS:
1) Log into CRM 9.2 and go to Customers CRM > search person....search for a person.
- Issue occurs randomly
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |