E-WAS: Unable to login to PeopleSoft while using WebSphere - Internal Server Error. Login Cannot Continue (Doc ID 2079203.1)

Last updated on NOVEMBER 18, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

Symptoms

When Administrative Security and Application Security is enabled in the WebSphere console, the PeopleSoft login page is replaced with a blank page with the error below:


ENVIRONMENT
------------------------------------
PeopleTools 8.52
WebSphere 7.0.0.29
 
STEPS
----------------------
The issue can be reproduced with the following steps:

1. Enable Administrative Security and Application Security in WebSphere console
2. Stop and Start Web Server (./stopServer.sh server1 ./startServer.sh server1)
3. WebSphere Console will now asked for Login and Password.
4. When going to the PeopleSoft login page the error appears: "Internal Server Error. Login cannot continue."
 

How can this be fixed, so that administrative Security and Application security is enabled but the error does not occur?

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms