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E-IB: Troubleshooting Service Operation Inbound (Subscription) Processing Going into Error or Failing to Perform Expected Updates (Doc ID 2079310.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Information in this document applies to any platform.

*** Latest revision: 21-Jun-2016 ***


Purpose

This article provides some background information and general recommendations on troubleshooting PeopleTools 8.5x Integration Broker service operation subscription contract handlers or synchronous request handlers that go into status "Error" with or without error messages being logged, or which go into status "Done" and nevertheless fail to perform the expected tasks (such as data updates on target).

Troubleshooting Steps

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