EBI 9.2: WorkCenter MyWork Link "An error has occurred" Message When New Window Link Clicked (Doc ID 2079446.1)

Last updated on NOVEMBER 24, 2015

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

CUSTOMER STATEMENT
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When a MyWork link is open on a WorkCenter (seems non-specific to a workcenter or a link) and the New Window link is pressed, the screen momentarily flashes a message on the new page indicating "An error has occurred that has prevented this transaction from occurring." However, it then does load the WorkCenter in a new page.

 

REPLICATION STEPS
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  1. Go to Billing WorkCenter > Click MyWork link > Now click "New Window "
  2. After clicking the New Window link, the screen momentarily flashes a message on the new page indicating "An error has occurred that has prevented this transaction from occurring."
  3. The new page is opened

Cause

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