EBI 9.2: WorkCenter MyWork Link "An error has occurred" Message When New Window Link Clicked

(Doc ID 2079446.1)

Last updated on NOVEMBER 24, 2015

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

CUSTOMER STATEMENT
-----------------------------------
When a MyWork link is open on a WorkCenter (seems non-specific to a workcenter or a link) and the New Window link is pressed, the screen momentarily flashes a message on the new page indicating "An error has occurred that has prevented this transaction from occurring." However, it then does load the WorkCenter in a new page.

 

REPLICATION STEPS
-----------------------------------

  1. Go to Billing WorkCenter > Click MyWork link > Now click "New Window "
  2. After clicking the New Window link, the screen momentarily flashes a message on the new page indicating "An error has occurred that has prevented this transaction from occurring."
  3. The new page is opened

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms