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EBI 9.2: WorkCenter MyWork Link "An error has occurred" Message When New Window Link Clicked (Doc ID 2079446.1)

Last updated on MAY 16, 2019

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When a MyWork link is open on a WorkCenter (seems non-specific to a workcenter or a link) and the New Window link is pressed, the screen momentarily flashes a message on the new page indicating "An error has occurred that has prevented this transaction from occurring." However, it then does load the WorkCenter in a new page.

 REPLICATION STEPS
-----------------------------------

  1. Go to Billing WorkCenter > Click MyWork link > Now click "New Window ";
  2. After clicking the New Window link, the screen momentarily flashes a message on the new page indicating "An error has occurred that has prevented this transaction from occurring.";
  3. The new page is opened.

Cause

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In this Document
Symptoms
Cause
Solution
References


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