HTML Email Approval - Absence Approval Email is Not Displaying Leave Balances (Doc ID 2079739.1)

Last updated on NOVEMBER 24, 2015

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

HTML approval emails are not showing the leave balances

GP_ABS_EMBAL_VW support data source view has absence data but the balance is not getting printed on the HTML email template .

STEPS:
The issue can be reproduced at will with the following steps:
1. Apply Absence through PIA
2. Verify HTML email approval triggered to the manager
3. Review Absence Balances section of the HTML email

Cause

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