No Data Printed on Form 16, Form 24 & Form 24Q (Doc ID 2079812.1)

Last updated on NOVEMBER 23, 2015

Applies to:

PeopleSoft Enterprise HCM Global Payroll India - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Trying to print Form 24Q and other Year end reports i.e., Form 16, Form 24. But the data is not getting printed on these reports.

STEPS:
Issue can be replicated with the following steps-
1. Navigate to main menu >Global Payroll & Absence Mgmt>year end processing>define form 24 and 16 data IND and define the data.
2. Navigate to main menu >Global Payroll & Absence Mgmt>Authority Correspondence>Define Form24Q Data IND and define the data.
3. Navigate to main menu >Global Payroll & Absence Mgmt>year end processing>create year end reports IND and Run Form 16 & Form 24 process.
4. Navigate to main menu >Global Payroll & Absence Mgmt>Authority Correspondence>Print Form 24Q IND and print form 24Q report

Cause

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