Manager Dashboard View All Alerts error: "Field 'JPM_DIS_ITM_ERK.EMPLID' not found in scroll level 0" (Doc ID 2080413.1)

Last updated on JUNE 06, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to open an Expiring License/ Certificate alert, the following error occurs.

ERROR

GetField: Field 'JPM_DIS_ITM_ERK.EMPLID' not found in scroll level 0. (2,155)
UX_ALERTS_PLT.GBL.DERIVED_UX_USER.DESC200.FieldChange PCPC: 3767 Statement:70

The specified field was not found in the indicated scroll level. This may occur with various PeopleCode built-in functions that
specify a "scroll context" via a series of records and a field name.

Review the PeopleCode that is generating the message and page definition and correct as appropriate.


STEPS

The issue can be reproduced at will with the following steps:

0. Prerequisite: have a direct report whose license is close to the expiration date
1. Login as Manager
2. Navigation: Main Menu > Manager Dashboard
3. Locate Alerts Pagelet
4. Click "View All"
5. Click on Alert Message Detail Hyperlink ("License/Certificate Expires on [date] for [employee name] )

Cause

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