Select A Provider Link Not Working In Self Service Benefits Enrollment (Doc ID 2080782.1)

Last updated on NOVEMBER 20, 2015

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The Select a Provider link for Health Plans is not working, that is, when clicked by an employee, he/she is not taken to the vendor’s website.

STEPS
---------------------------
1. Open an event in Self Service Benefits Enrollment (Navigation: Self Service > Benefits > Benefits Enrollment)
2. Click the Edit button for Medical.
3. Select a plan.
4. Click the Select a Provider link.


Cause

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