EAP: Payment Request Line Amt<> Header Amt Error (Doc ID 2081258.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE
We are encountering an error in the Payment Request tool where the header amount is 2232.50 but the line amount calculates out to 2232.504. The precision set for our USD currency is 2 decimal places and I think the error preventing the user from proceeding is a bug.

ERROR
The following error(s) need to be corrected:
-Total Invoice Line amount 232.504 does not add up to the Cost Sub-Total entered 2232.5.

STEPS
1) Navigate to Employee Self Service > Payment Request Center
2) Click on Create button
3) Enter in Invoice Number, Invoice Date, Description and enter in Cost Sub-Total = 2232.50
4) Click Next
5) Click on Supplier Search to enter a supplier and click on Next
6) Click on Add Line
7) Enter in line with 36.84 quantity and 60.60 unit price and click on Next
8) Receive message:

Please correct the highlighted error(s) to proceed to the next step.

On the page "Invoice Details" is the message:

The following error(s) need to be corrected:
-Total Invoice Line amount 232.504 does not add up to the Cost Sub-Total entered 2232.5.

Cause

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