EEX9.2: No Matching Buffer when Viewing Expense Report W/Attachment and Associated Travel Authorization had Line/s Deleted
(Doc ID 2081898.1)
Last updated on OCTOBER 18, 2021
Applies to:
PeopleSoft Enterprise FIN Expenses - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
9.2 Image 11
Issue:
User is trying to view or access the Expense Report for Approval but not able to access it from the PIA because of issue with record EX_ER_ATTACH and how the LINE_NBR sequence is generated.
Steps:
1) Create Travel Auth with 3 lines
2) Delete lines 1 & 2
3) Save, Submit and Approve the Travel Auth
4) Create Expense Report copy Travel Auth from Step 3
5) Attach a file to line 1 of the Expense Report
6) Save the Expense report (make note of Expense Report #)
7) Browse back to the home menu
8) Go to view the Expense Report Employee Self-Service> Travel and Expense>s Expense Reports> View
9) Enter Expense Report ID, then Search
10) Error is displayed - No matching buffer found for level. (15,26) (An error has occurred that has stopped this transaction from continuing.)
Expected Result: View expense report
Actual result: Get no matching buffer found for level.
The system is expecting the Line number on the attachment table EX_ER_ATTACH.LINE to match the line_nbr on the EX_SHEET_LINE table.
EX_TAUTH_LINE.LINE_NBR = 3
EX_SHEET_LINE.LINE_NBR = 3
EX_ER_ATTACH.LINE_NBR = 1
Changes
Cause
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In this Document
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Cause |
Solution |
References |