EAR 9.2 Maintenance Worksheet Write Off Exceed Maximum Operator Write Off Percentage (Doc ID 2081940.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Maintenance Worksheet

An item was previously written-off. Then, a write-off will be performed again to the same Item. But message displays as “One or more items exceed the Maximum operator write off percentage limits on this worksheet.”

ERROR
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“One or more items exceed the Maximum operator write off percentage limits on this worksheet.”

STEPS
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The issue can be reproduced at will with the following steps:
1. Post an item
2. Write off the item
3. Post the item again
4. Do a partial payment on the item
5. Then write off remaining item

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close out the item.

Cause

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