Last updated on DECEMBER 01, 2015
Applies to:PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
On : 9.2 version, Collections Workbench
In the collections workbench, the Item list does not populate for Open items under the Conversations tab when clicking the Balance and Past Due amounts hyperlinks
The issue can be reproduced at will with the following steps:
- Click on Collections Workbench and search;
- Click on conversation tab and then click on Balance/Past Due link under customer detail section;
- None of the items are listed.
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