E-PIA: Cursor Leaves the Text Box And Goes To The Lookup Button in Search Match Page When Using IE (Doc ID 2082176.1)

Last updated on NOVEMBER 25, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 to 8.54 [Release 8.4]
Information in this document applies to any platform.

Symptoms

While an user is typing something in any field in Search Match page (Campus Community > Personal Information (Student) > Search/Match), if there is a short delay, the cursor is moved to the lookup icon.
This issue can be replicated in Demo environment. However, it is not an issue in Chrome or Firefox.

The issue could not be reproduced in 8.53 environment. This is specific to 8.54.

Also, the issue can be reproduced only when Autocomplete is ON in 8.54. It cannot be reproduces with Autocomplete disabled.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Demo environment using IE9 (or IE11), navigate to Search/Match (Campus Community > Personal Information (Student) > Search/Match)
2. Notice that the cursor moved to the lookup icon before the input is completed.

 

Cause

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