Default Address of Emergency Contact in Employee Self Service is Populated (Doc ID 2082713.1)

Last updated on NOVEMBER 26, 2015

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Default address of emergency contact in Employee Self Service (ESS)

When creating an emergency contact in SS there is a possibility to indicate whether the contact has the same address as the employee. When ticking this checkbox a default value appears.
However this default value is different for different employees.

The Default address type should be Home, Mail, Busn respectively. If these address types do not exist, then it should take the maximum effective dated address type.

STEPS

The issue can be reproduced at will with the following steps:
1. Go to Self Service > Personal Information > Emergency contact
2. Add one contact
3. Click on the check box "contact has the same address"
4. Check the address type

Cause

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