GP THA : Payee Is Not Able To Enroll Provident Fund When Year Of Service Is 1 Year Already (Doc ID 2082950.1)

Last updated on NOVEMBER 27, 2015

Applies to:

PeopleSoft Enterprise HCM Global Payroll Thailand - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, General

ACTUAL BEHAVIOR
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Payee is not able to enroll provident fund when year of service is 1 year already

EXPECTED BEHAVIOR
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Payee should able to enroll provident fund when year of service is 1 year already

STEPS
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The issue can be reproduced at will with the following steps:

1. I’ve set up company provident fund at Start Date of LOS using Hire date. There are 2 records of length of service.
2. First, Length of service is 0 and employer rate is 0.Second, Length of service is between 1 and 99. Employer rate, employee rate is 3.00 which means payee who has Length of service equal
  to 1 year and more can enroll a Provident fund with 3.00 rate.
3. The employee who hire at 01/01/2014 should able to enroll provident fund at 01/01/2015
4. I tried to enroll payee at 01/01/2015 but rate has shown 0
5. Then I tried to enroll payee at 02/01/2015 and rate has shown 3.00

Cause

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