EBI9.2: Bill Saved With 0.0 Amount Throw ACTOB Errors in Later Processing. (Doc ID 2083056.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On :  9.2 version, Bill Entry

ACTUAL BEHAVIOR  
---------------
9.2 Bills are invoiced with Accounting Entries out-of-balance  
Billing Accounting Distribution does not calculate properly when then accounting distributions are set to 0 for percent and amount. These entries generate journals which are out-of-balance and fail in GL

EXPECTED BEHAVIOR
-----------------------
Billing Accounting Distribution calculated properly when then accounting distributions are set to 0 for percent and amount.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Create new bill, Customer USA99 , US001 Operations InteUnit Customer, InterUnit box is ticked,
  2. Enter line info, enter Acctg-Rev Distribution, 100% and amount 5.00
  3. Save, then delete percentage and amount
  4. Delete Quantity, UOM, Unit Price,Change Gross Extended Amount
  5. Go Back to Accounting. Percent is blank and amount is 0.
  6. Hit Save, Get the following message: Acctg amts for bill line seq 1 sum to Gross Extended Amt, but total percent does not sum to 100% (12500,41). Please change necessary percentages on Accounts so the total of all percentages does not exceed 100%
  7. Change Percent to 100, get message: Recalculate Rounding Error by percentage or Amount
  8. Use Recalc by percent.
  9. Hit Ok, get message : Amounts do not total to gross extended amt due to rounding. Apply difference to current line ? (12500,38)
  10. Hit Ok. Document is saved but amount is 0.0 on Bill Line distribution,
  11. Go to Header, set bill to RDY, and save Invoice.
  12. Invoice billed, run Single Action Invoice process and all other processes BIPRELD.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users can save a bill with 0.0 amount.

Cause

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