Company Directory: Job Tree Builder Process; DR_COUNT Field (Doc ID 2083478.1)

Last updated on MAY 28, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In the Job Tree Build process; Application Engine HR_TREEBLD_P Section 11Totcnt ; Step010 and Step020

The field DR_COUNT in PS_HR_JTREE_TAO record is updated with all the direct and indirect reports to count for each employee.

The length of the field DR_COUNT is 4 int nbr.

In a particular organization, this count will in 100,000 + and the process chokes when it tries to update the field with a number higher than 9999.


STEPS

The issue can be reproduced at will with the following steps:
1. Navigate to Set Up HCM >> Common Definitions >> Org Chart Viewer >> Tree Builder Run Control
2. Run the Job Tree Builder process.

Cause

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