EAP: Vouchers Missing On The Payment Request Center Dashboard (Doc ID 2084809.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Vouchers are missing on the Payment Request Center Dashboard when the AP preferences are not set.

STEPS

Ensure User/OPRID is not defined in PS_OPR_DEF_TBL_AP and PS_PR_REQUEST

1. PeopleTools > Security > User Profiles > User Profiles > User ID VP6 is defined.

2. Set Up Financials/Supply Chain > Common Definitions > User Preferences > Define User Preferences
User ID VP6 is NOT defined.
User ID VP6 is NOT on PS_OPR_DEF_TBL_AP

3. Log in as VP6 and on Navigate to Employee Self Service > Payment Request Center > Create new Payment Request and Save for later
   Payment Request saved successfully. The Payment Request ID is 0000000026 (7060,25)
   Go out and back to Payment Request Center
   Payment Request created previously is not showed up on Payment request Center.
   VP6 user is not on PS_PR_REQUEST.

Cause

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