E-PN: After FSCM 9.2 Pi 13 on PT 8.53, Receiving IB Error; Function CreatePush does not return a result. (180,69) EOEN_MVC.EOEN_MODEL.EoenNotifyByPush (Doc ID 2085176.1)

Last updated on JULY 11, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
PeopleSoft Enterprise SCM Services Procurement - Version 9.2 and later
PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

On : 8.53 version, FSCM 9.2 Pi 13 , Events and Notification functionality

 After applying updates from FSCM PUM Image 13, in the PT 8.53.14 Production environment, when the Events and Notification (EOEN_ALERTS) Process runs the EOEN_MSG message fails with the Error logged below:


ERROR
-----------------------
Function CreatePush does not return a result. (180,69) EOEN_MVC.EOEN_MODEL.EoenNotifyByPush.OnExecute Name:CreatePush PCPC:3536 Statement:87
Called from:EOEN_MVC.EOEN_MODEL.EoenNotifyByPush.OnExecute Name:NotifyAction Statement:24
Called from:EOEN_MVC.EOEN_MODEL.EOEN_MsgProcessing.OnExecute Name:CreateEoenNotifications Statement:169
Called from:EOEN_MVC.EOEN_MODEL.EOEN_MsgProcessing.OnExecute Name:ProcessEoenMsg Statement:22
Called from:EOEN_MVC.EOEN_MODEL.EOEN_MsgSubscribe.OnExecute Name:SubscribeEoenMsg Statement:41
Called from:EOEN_MSG.EOEN_M




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In PT 8.53.14 FSCM 9.2 environment.
2. Implement the PUM 13 image.
3. Setup the Events and Notification functionality.
4. With IB Error notification using PT_AMM_WF.
5. Receive notification that EOEN_MSG message has failed with the error above



Cause

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