GPTHA: EFT Payment File THA Shows Employees With Status VOID And HOLD (Doc ID 2085983.1)

Last updated on JUNE 20, 2017

Applies to:

PeopleSoft Enterprise HCM Global Payroll Thailand - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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EFT Payment File for THA shows employees with Status = VOID and HOLD

EXPECTED BEHAVIOR
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Employees whose payments were put on 'hold' and 'void' are not expected to appear on the EFT file.


The issue can be reproduced at will with the following steps:

- Calculate and finalise a pay calendar
- Run and finalise the banking
- Change the status of a test emplid to 'hold' and another one to 'void'
- Run the EFT PAYMENT FILE THA
- Review the EFT file

Changes

 

Cause

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