EAP: Payment Request Approval Notification has Variables Instead of Values when a New Supplier is also Requested (Doc ID 2086528.1)

Last updated on MARCH 17, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When a Payment Request is created with New Supplier request, the email notification received by approver does not have data but variables. It works fine when an existing supplier is used.

Steps:
------------
1) Create new Payment Request with new Supplier Request.
2) Submit it for approval.
3) Check the email notification.

Expected result:
----------------------
It should have appropriate values.

Actual result:
------------------
It contains variables.



Cause

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