EEX 9.2: 'Approval process 'ERApproval' has no instantiated process with Id 0' Error Message Displayed When Trying to Approve a Report Using MAP Approval

(Doc ID 2087342.1)

Last updated on DECEMBER 09, 2015

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Approvals

Expense Approval Page not formatting Correctly when trying to approve using MAP approvals and the following error message is being displayed at the bottom of the page:

ERROR
-----------------------
Approval process 'ERApproval' has no instantiated process with Id 0. (18081,1052) EOAW_CORE.ENGINE.AppInst.OnExecute Name:InitByThread PCPC:6884 Statement:88 Called from:EOAW_MONITOR_MAP.LAYOUT.StatusMonitor.OnExecute Name:OnInitEvent Statement:30

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Set up ER requires HR approval and pre-pay auditor approval.
2. Enable MAP.
3. Create an expense report.
4. Login as HR MGR1. Approves the expense report.
5. Login as pre-pay auditor GLS3. Try to approve the ER in Fluid
6. When GLS3 opens the expense report in Fluid Approval, the expense report detail page is loaded with error.

Please see attached document for detailed replication steps.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, expense reports can not be approved.

Cause

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