E-IB: PIA User Session Terminated on Navigating to Integration Network (Doc ID 2087571.1)

Last updated on DECEMBER 11, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

On PeopleTools 8.53, Integration Broker

When attempting to access the Integration Network suite of pages, the user session is terminated with error as follows.

Replication Steps:
1. Sign-in into PIA.
2. Navigate PeopleTools > Integration Broker > Integration Network

The page "spins" for 10-15 seconds and then user is signed out of PIA with the below error:

An error has occurred. You may attempt to sign in again. If your attempt fails, please contact your System Administrator

Another errors is seen in application server domain log and stderr file:

Node XXXX references wrong GatewayID

Changes

In at least one known occurrence happened after a PeopleTools upgrade.

Cause

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