E-WF: Worklist Items Are Not Showing Up In Worklist for Specific User (Doc ID 2088271.1)

Last updated on DECEMBER 11, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

On : 8.53 version, Workflow

ACTUAL BEHAVIOR
---------------
In Production the Worklist items are not showing up on Worklist page, for one specific User  clicks on worklist link. This occurs regardless of using the Worklist link at the top or Menu navigation to worklist.

EXPECTED BEHAVIOR
-----------------------
 Worklist items are should show up up on Worklist page for all users


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as specific User
2. Press Worklist link
3. Observe no Worklist items show up for specific User.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms