POST_HIRE_REQUEST Message Error on Profile Data from Manage Hires: "Invalid value -- press the prompt button or hyperlink for a list of valid values (15,11), HJPM_JPM_PERSON_PROFILE_SRV.JPM_JP_TYPE"

(Doc ID 2088792.1)

Last updated on OCTOBER 26, 2016

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.1 and later
Information in this document applies to any platform.

Symptoms


POST_HIRE_REQUEST message error on Profile Data from Manage Hires

POST_HIRE_REQUEST message error on Profile Data from Manage Hires being encountered after recent PeopleSoft HCM 9.1 Maintenance Pack/Bundle Upgrade going from MP5/Bundle 7 to MP9/Bundle 18 (including up to Enterprise Component Bundle 12). When encountered it blocks the HR_MNG_HIRES queue preventing post hire transactions on future hires until error cancelled & queue cleared by an administrator. System impacts is Applicant is not set as Hired & Job Opening not set as Closed/Filled until the queue is cleared and the pending POST_HIRE_REQUEST messages are processed, which vast majority go to Error, blocking the queue for subsequent POST_HIRE_REQUEST messages.
The Subscription Contract Error Messages are below -
Error (1): Invalid value -- press the prompt button or hyperlink for a list of valid values (15,11)
Error (2): Error changing value. {Invalid value -- press the prompt button or hyperlink for a list of valid values (15,11)} / An error occurred while changing the value of the field.
The errors being seen in the PSIBERRP table are below -
Error (1): Invalid value -- press the prompt button or hyperlink for a list of valid values (15,11)
Error (2): HJPM_JPM_PERSON_PROFILE_SRV.JPM_JP_TYPE

ERROR

Invalid value -- press the prompt button or hyperlink for a list of valid values (15,11), HJPM_JPM_PERSON_PROFILE_SRV.JPM_JP_TYPE



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms