Corporate Hierarchy Shows Customers Regardless of their Status (Active / Inactive) (Doc ID 2089224.1)

Last updated on JANUARY 25, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Customer Hierarchy (navigation: Customers, Customer Information, General Information - Hyperlink: xxx Selection) shows all Customers regardless of their status (Active / Inactive).

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms