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Invoice Submission Errors With "There is no supplier invoice approver defined for the following work order(s): nnnnn, (18060,2083)" (Doc ID 2089358.1)

Last updated on OCTOBER 02, 2018

Applies to:

PeopleSoft Enterprise SCM Services Procurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Invoice submission errors with a Supplier Invoice approver not found

With AWE approval setup for Process ID "SP_INVOICE" to have a header level approval when a invoice is submitted the following error is thrown:

ERROR
There is no supplier invoice approver defined for the following work order(s): %1

The system cannot send a notification to the supplier invoice approver for approving the invoice(s) because the supplier invoice approver has not been defined for the above work order(s). This can happen if there are active work orders that did not have a supplier invoice approver defined, then subsequently, the supplier information setup was changed to include the supplier in the invoice approval process. You can submit the invoice after defining a supplier invoice approver on the work order(s).



STEPS
The issue can be reproduced at will with the following steps:
1. Ensure VMS is configured at the Services Procurement Business Unit
2. Go to Main Menu > Services Procurement > Manage Invoices
3. Select at least one row in the result with invoice status = Generated
4. Click Submit
(Click for detailed replication steps)

Cause

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