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EAP: Blank Voucher Messages Are Created When C2 Cell in ExcelUploadForVoucher.xlsm is Clicked, Which Go Into "Document Is Empty Or Is Not XML" Error (Doc ID 2089567.1)

Last updated on AUGUST 26, 2020

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.


Blank Integration Broker(IB) messages under Voucher queue are created when the URL in C2 cell on Excel Voucher Upload Template(ExcelUploadforVoucher.xlsm) is clicked. It causes the message to go into "Document Is Empty Or Is Not XML" error when system tries to process this message. Also other messages which are generated after clicking "Generate XML and Post" button on the template remain in Queued.

Document is empty or is not XML (0,0)

1.Configure the Excel Upload of Voucher template.
2.Click on C2 cell
3.Verify that IB Status is "Success"
4.Navigate to PeopleTools > Integration Broker > Service Operations Monitor > Monitoring > Asynchronous Services > Operation Instances and notice that a new Voucher Message is created and when the Details are viewed, it is in error

Please see the attached replication steps


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