Campus Mobile Application Hangs on the Springboard after using one feature (Doc ID 2089725.1)

Last updated on DECEMBER 16, 2015

Applies to:

PeopleSoft Enterprise CS Campus Self Service - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
Campus Mobile application getting stuck after accessing one feature.
 
ACTUAL BEHAVIOR
---------------
After deploying the campus mobile version 5.1 application, student is able to successfully login and access the springboard and use one feature. However, upon returning to springboard to access any other feature, the application seems to hang with a spinning wheel and nothing happens.
 
EXPECTED BEHAVIOR
---------------
Expect the App to work normal without getting stuck.
 
ENVIRONMENT
---------------
DB Platform - N/A
Tools Version - 8.53
Application & Version - PeopleSoft Enterprise Campus Solutions release 9 - Campus Mobile Version 5.1, JDeveloper Version 12.1.3.0.0 and MAF Version is 2.2.0.0
System Name - Test
 
STEPS
---------------
The issue can be reproduced with the following steps:
1. Deploy Campus Mobile App
2. Login as a student
3. Access a feature
4. Return to Springboard
5. Attempt to access any other feature.

Cause

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