Group Member Are Not Populated When Creating A Learner Group Based On Location Criteria

(Doc ID 2089975.1)

Last updated on DECEMBER 22, 2015

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


When creating a criteria based learner group based on location, Group members are not getting populated.
A message is displayed No group member has been created. But employees are tagged to this BU and location.

STEPS

The issue can be reproduced at will with the following steps:
1)Login as training administrator
2)Navigate to Enterprise Learning->Learner Groups->Maintain Learner Group
3)Click on Add Criteria Based Learning Group
4)Enter the following
Description Required
Learning Environment
Owner
Group Status
5)Click on group button and enter the condition
Business unit and Location
6)Click on the populate button

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Unable to create a group with the criteria of BU and Location

Cause

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