After Applying PUM Image 15, Adding a Dependent/Beneficiary in Self Service Gets Error: SetCursorPos: Record 'DEP_BEN' not found in scroll level 0. (2,154) DEP_BENEF_NID.EMPLID.SaveEdit PCPC:1391 Statement:21 (Doc ID 2090745.1)

Last updated on DECEMBER 18, 2015

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After applying PUM Image 15, when attempting to add a Dependent/Beneficiary in Self Service, the following error occurs:

ERROR
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SetCursorPos: Record 'DEP_BEN' not found in scroll level 0. (2,154) DEP_BENEF_NID.EMPLID.SaveEdit PCPC:1391 Statement:21
The specified record was not found in the indicated scroll level. This may occur with various PeopleCode built-in functions that specify a "scroll context" via a series of records.
Review the PeopleCode that is generating the message and the page definition and correct as appropriate.

STEPS
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1. Attempt to add a Dependent/Beneficiary in Self Service (Navigation: Self Service > Benefits > Dependent/Beneficiary Info).
  

Cause

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