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EEX9.1BR: Expense Report / Cash Advance Listed as Staged In Payment History Page When EFT Payment is Sent to Bank But the Payment is Not Confirmed. (Doc ID 2091112.1)

Last updated on MARCH 15, 2019

Applies to:

PeopleSoft Enterprise FIN Expenses Brazil - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Cash Advances and Expense Reports are listed in 'Employee Payment History' as Staged even when the payment has not yet been made / confirmed by the bank after sending the remittance to the bank.

Steps:
-----------
1) Create a Cash Advance.
2) Stage it for payment.
3) Run Pay Cycle to generate EFT Payment for Cash Advance.
4) Create a remittance file.
Navigation path: PeopleTools > EDI Manager > Monitor EDI Processing> Schedule Outbound EC Agent.
5) This remittance is sent to the bank and awaiting payment to be done by bank.
6) Navigate to Employee Self-Service > Travel and Expenses > Review Payments.

Expected result:
---------------------
Cash Advance should not be listed.

Actual result:
-------------------
Cash Advance is listed.


Cause

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In this Document
Symptoms
Cause
Solution
References


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