Last updated on MAY 28, 2017
Applies to:PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
On 9.2 version image 09 , Credit Card processing when attempting to run BICRC000 for RMA (Return Material Authorization) it is failing with the following error :
Integration Gateway - HttpTargetConnector:ExternalApplicationException. Http status code HttpStatusCode returned : 500. (158,10623) EOEC_CCI.PROCESS.ProcessBrokerTransaction.OnExecute Name:Execute PCPC:9387 Statement:98
Called from:EOEC_CCI.PROCESS.Transaction.OnExecute Name:Credit Statement:15
Called from:EOEC_CCI.TransactionManager.OnExecute Name:Process Statement:76
Called from:EOEC_CCI.TransactionManager.OnExecute Name:Credit Statement:26
Called from:SCM_CR_CARD.CreditCard.OnExecute Name:
2015-07-10-16.01.41.303940 DoStepActions  Exception logged: RC=100.
Process 4688355 ABENDED at Step BICRC000.BIPROC_U.CALL3PTY (PeopleCode) -- RC = 24 (108,524)
The issue can be reproduced at will with the following steps:
- Enter order with creditcard, run billing interface to create bill and settle that bill.
- Create customer Return select Customer Shipment History.
- Create RMA with payment method as creditcard. Process till billing for creating bill.
- Run BICRC000 process fails with error.
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