EeS: Invoice Load - No Errors Notification Not Working When Loading OAG Invoice (Doc ID 2091664.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When OAG invoices are successfully loaded, no email notifications are being sent, however, in case of errors, an email is being sent as expected.

SETUP

- Agreement / Supplier notifications shows:
Invoice Load - Errors checked with Supplier Administrator recipient
Invoice Load - No Errors checked with Supplier Accounts Receivable recipient

- Supplier user setup shows:
Supplier Administrator and Supplier Accounts Receivable roles assigned
Supplier of the above agreement listed as Accessible Supplier

STEPS

1. Upload OAG file to SendMaster
Service operation monitor shows Done
Data populated in QV tables
Invoice created
No email sent

2. Load the same file again
No new invoice data loaded
Email received with duplicate invoice error

Cause

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