Process RY_DRE Goes To Success But Message Log Shows Error Zipping The XML File Failed (Doc ID 2091862.1)

Last updated on JUNE 15, 2016

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 9.2 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

Dialog Response Export that runs RY_DRE it goes to success but in message log it displays bellow the given error.

Sequence of events :
1) Go to Marketing > Operational Reports > Document Responses > Dialog Response Export
2) Add new value for Dialog Response Export
3) Click on Export Button
4) It displays the error under section at "Export Results"
5) It start new Process RY_DRE
6) Process goes to success but message log shows below error message
Error Message :
Zipping the XML file failed. Caught exception


Cause

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