Generate Letter Link Not Appearing And Letter Is Getting Blank When Approval Process Has Bypassed. (Doc ID 2091899.1)

Last updated on JUNE 21, 2017

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Manage Applicant

Generate Letter link not appearing and Letter is getting blank when approval process has bypassed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Recruiting > Find Applicant navigation then search for Job Opening id
2. Select Prepare Job Offer option in the Action Drop down field
3. Give value for Offer Component and select a letter template.
4. After submit the letter, in the next page click on Approval link
5. Select 010 Extend in the Status field.
6. Then in the offer page Generate Letter link should be enable


Cause

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