EBI9.2: BICRC000 sending zero dollar authorization if OM BU is different then BI BU (Doc ID 2093749.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Credit Card processing


BICRC000 SEND ZERO DOLLAR AUTHORIZATION IF OM BU IS DIFFERENT THEN BI BU

STEPS
-----------------------

The issue can be reproduced at will with the following steps:
1. Setup the BI Unit;
2. Create an order;
3. Change the Ship From to US010. (It will change the corresponding BI BU.);
4. Select Credit Card as payment method;
5. Autorize credit Card;
6. Ship and deplete the order;
7. Process OM Billing;
8. Process Billing Interface;
9. The invoice is created. The BU is US001 which is different with OM BU;
10. Check the invoice. The amount is changed to 0. It’s incorrect.

 

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms