E-PIA: IE browser loses focus on new window when downloading any document in 8.54
(Doc ID 2094097.1)
Last updated on JANUARY 20, 2017
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.
In IE browser, when clicking on the link to download or open a file, the new window gets minimized as the browser loses focus on the new window.
Note: This issue happens when the tabbed browser settings got "Always open pop-ups in a new window" checked. (Tools -> Internet Options -> General Tab. Click on "Tabs" button)
Open IE Browser.
Navigate to Main Menu -> Reporting Tools -> Query -> Query Manager.
Search for any Query and click on Excel link.
Result: A new window will appear and gets minimized immediately. We can observe that the browser loses focus on that window.
In HRMS, navigate to Main Menu -> Self Service -> Payroll and Compensation -> View W-2/W-2c Forms.
Now click on "Year End Form" link
Result: Similar to scenario 1, browser loses focus on the new window.
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