EAR9.2:Error Shown When attempting to Refund a Credit on Maintenance Worksheet (Doc ID 2094247.1)

Last updated on JANUARY 05, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Maintenance Worksheet

When attempting to Refund a Credit on Maintenance Worksheet,
the following error occurs.

ERROR
-----------------------
Refunds for this Business Unit cannot be processed by Accounts Payable(6050,144)


A refund has been selected on this worksheet. The Receivables business unit for the refund has no AP Business Unit related and/or no AP origin id. Or the Customer ID of the refund Item has no related Supplier ID. Go to Receivables under Business Unit Related, select Receivables Definition, Accounting Options 2 page to enter the related AP Business Unit and/or AP origin id. Or go to Customers, General Information, Additional General Information to enter the related Supplier ID.Or go to Suppliers,Supplier Information,Add/Update,Supplier to enter related customer id in Identifying Information tab of Supplier.


Steps To Replicate
-----------------------

  1. Find a customer that has supplier set up on customer profile and another customer that has not supplier set up on customer profile.
  2. Create 2 credit and 2 debit items for each customer so that the customer that has Supplier setup should have some credit left.
  3. Create a Maintenance Worksheet and provide all the 4 items in the item reference.
  4. Select all the items and save the page.




Cause

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