E-PB: PT 8.54/ELM9.2 elm92pbr4 Hosted PeopleBooks URL Returns a "404" From ELM Pages

(Doc ID 2094344.1)

Last updated on FEBRUARY 13, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.


Issue Statement
Customer is on PT 8.54 and ELM 9.2. Generated the online PeopleBooks URL below. 


When selecting the Help link from one of the ELM PIA pages a 404 error is returned.

 PT8.54 and ELM9.2

Actual Behavior
Getting a 404 help page

Expected Behavior
Actual ELM 9.20 help page relevant to the ELM topic

Steps To Reproduce:

1. Set up Web Profile Help link to point to the Hosted PeopleBooks for 8.54 and ELM 9.20

2. Restart the web server.
3. Test from an ELM page.




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