EBI9.2: Error: 'You Must Save Your Changes Before Approval Can Be Done (12500,755)' When Trying to Approve An Invoice (Doc ID 2094522.1)

Last updated on NOVEMBER 28, 2016

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


On Version 9.2

Incorrect Error message triggered when trying to approve an invoice.

When logging-in as the approver, opening the invoice and clicking the Approvals link with no other changed to the invoice, the system is triggering the Error Message :-

"You must save your changes before approval can be done (12500,755)”.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Enable Invoice Approvals on the Billing Business Unit.
  2. Have the Project Costing Business Unit options as Optional for Business Unit, Project ID, Activity ID.
  3. Login as the regular user. Add an invoice and fill-in the BUSINESS_UNIT_PC field only (leave the analysis type blank ).
  4. Set the invoice to 'RDY' status and send it to approval.
  5. Login as the approver.
  6. Search the invoice and click on the Approvals link.
  7. Check the Error Message.

Cause

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